Director of Community, Detroit
Location: Detroit, Michigan, United States
Newlab is a facilitator, connector, and translator for a community of startups, experts and innovators, helping to build, test, and scale world-changing ideas through investment, venture building, and structured collaboration with industry and government partners.
Recently named Fast Company’s Design Company of the Year, Newlab opened in the Brooklyn Navy Yard in 2016, transforming what was once a naval machine shop into an 84,000 square foot center for applied innovation. Today, Newlab is home to over 200 companies, more than 900 entrepreneurs, and domain experts – all working together to apply transformative technologies to the world’s most pressing challenges across mobility, energy and materials. To date, Newlab has helped its member companies raise over $1.5BM in capital, with over $1.5BM of successful exits, and a collective valuation of over $4.2B. As it continues to advance its mission, Newlab will be expanding its membership, and bringing into its ecosystem a broad base of experts, advisors and mentors to support the work of the members, and applied innovation
Our next major step is the opening of Newlab Detroit, a 250,000 square foot facility in partnership with Michigan Central Innovation District. Member companies will have access to a full range of prototyping shops, scale-up infrastructure, work space and 30 acres of urban-industrial pilot sites.
DIRECTOR OF COMMUNITY
The Director of Community leads our effort to foster a world-class member community, helping member startups to build faster and stronger companies. This starts with a central responsibility for the Newlab membership journey, from onboarding to scaling out, to ensure every member can take full advantage of the Newlab system. You will relentlessly strive to create new value for members by connecting them to opportunities across the Newlab system and actively connecting them to one another and to other strategic stakeholders in our network. You will play a key role in developing the membership strategy, and executing that strategy through daily operations and long-term strategic initiatives. You will support development of programming, content and events that help bring together the Newlab local and global community around solving some of the world’s toughest challenges. The Director of Community is expected to be a cultural and operational cornerstone of the Newlab team and ecosystem in Detroit; helping bring together the people, resources and infrastructure into an unparalleled, thriving community of startups, industry and experts.
ROLE RESPONSIBILITIES :
- Community Success
Lead all aspects of creating an impactful member experience, beginning from a member’s initial onboarding, to day-to-day touch points and connections, to alumni engagement for members who have expanded beyond our Detroit space. Keeping attuned to the needs and desires of our members to tailor experience and resources to help them build faster and stronger companies.
- Design & Execute Programming
Reimagine, develop, and design community-building programs and events that drive enable members to connect with one another, learn from our ecosystem, and amplify their potential opportunities (including happy hours, expert office hours, workshops, events, etc).
- Ecosystem Building
Collaborate with local and national partners to strengthen both Newlab Detroit and the greater Newlab ecosystem. Build new programs, engagements and partnerships to foster mutually beneficial partnership between our ecosystem and community members.
- Community Pulse and Communications
Sense the health and needs of the community. Drive community engagement by developing impactful and meaningful avenues for communication with members in Detroit including reimagining how we leverage our newsletter, slack community, community app, and more.
- Cross Newlab Collaboration
Identify and support memberships to best interact with the Newlab system of Applied Innovation and Investment. Actively find and enable opportunities for the startup community to maximize the potential value of collaborating with Newlab teams, locations and resources.
Compensation & Benefits
- Competitive salary $100-$150k based on experience
- Equity in Newlab
- Employer sponsored Medical & Dental insurance
- Generous paid time off
- Professional development stipend
- Access to array of add on insurance options (Accident, Vision, Life, etc)
We at Newlab are committed to providing equal opportunity and embracing diversity. We are an equal opportunity employer that strives to go beyond the bare minimum of buzz words to actually make decisions based on individual qualifications, job requirements and business needs, while championing diversity and inclusivity. This begins with hiring. We’re committed to expanding our reach to as diverse a candidate pool as possible. Part of holding ourselves accountable is collecting information to measure those efforts. We ask that you please support us in this regard by completing our EEOC survey. There is no obligation to complete this survey, but doing so would help us uphold our values, and would be greatly appreciated. All of the responses are anonymized; the only information we receive is a summary of candidate responses.